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4.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. We are committed to providing exceptional 24x7 support to our customers, and this role is crucial to maintaining our high standards. The primary responsibility of the Lenovo Service Desk Engineer role is to offer technical support and assistance to customers around the clock. This includes troubleshooting hardware and software issues, guiding users through problem-solving processes, and ensuring that all customer interactions are handled with professionalism and efficiency. Key Responsibilities Include Providing 24x7 technical support to customers via phone, email, and live chat. Diagnosing and resolving hardware and software issues in a timely manner. Documenting all customer interactions and technical procedures in our ticketing system. Collaborating with other support team members to escalate and resolve complex issues. Ensuring customer satisfaction by delivering high-quality service and support. The ideal candidate should possess strong technical knowledge, excellent communication skills, and a customer-centric attitude. Prior experience in a similar role is preferred, but not mandatory. We believe in continuous learning and development, so training will be provided as needed. Skill Requirement A solid understanding of both hardware and software support is crucial. This includes troubleshooting and resolving issues related to different devices and software applications. Additionally, proficiency in application support is a must, as the role frequently involves assisting users with various software applications. Networking skills are also highly desirable. The ability to manage and troubleshoot network issues can greatly enhance the efficiency and effectiveness of our service desk operations. Furthermore, familiarity with ITIL (Information Technology Infrastructure Library) practices is preferred. ITIL knowledge helps in understanding and implementing best practices for IT service management. The role also demands proficiency in service request and incident management. Handling service requests efficiently and managing incidents promptly ensures that our users receive timely and effective support. Access management is another key responsibility, ensuring that users have appropriate access to the necessary systems and data. Lastly, problem management skills are essential. Identifying the root cause of issues and implementing permanent solutions helps in reducing the recurrence of problems and improving overall service quality. Education And Experience Full time graduation with minimum 4 years of relevant experience 24x7 rotational shifts (5 days working) We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less
Posted 2 weeks ago
4.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. We are committed to providing exceptional 24x7 support to our customers, and this role is crucial to maintaining our high standards. The primary responsibility of the Lenovo Service Desk Engineer role is to offer technical support and assistance to customers around the clock. This includes troubleshooting hardware and software issues, guiding users through problem-solving processes, and ensuring that all customer interactions are handled with professionalism and efficiency. Key Responsibilities Include Providing 24x7 technical support to customers via phone, email, and live chat. Diagnosing and resolving hardware and software issues in a timely manner. Documenting all customer interactions and technical procedures in our ticketing system. Collaborating with other support team members to escalate and resolve complex issues. Ensuring customer satisfaction by delivering high-quality service and support. The ideal candidate should possess strong technical knowledge, excellent communication skills, and a customer-centric attitude. Prior experience in a similar role is preferred, but not mandatory. We believe in continuous learning and development, so training will be provided as needed. Skill Requirement A solid understanding of both hardware and software support is crucial. This includes troubleshooting and resolving issues related to different devices and software applications. Additionally, proficiency in application support is a must, as the role frequently involves assisting users with various software applications. Networking skills are also highly desirable. The ability to manage and troubleshoot network issues can greatly enhance the efficiency and effectiveness of our service desk operations. Furthermore, familiarity with ITIL (Information Technology Infrastructure Library) practices is preferred. ITIL knowledge helps in understanding and implementing best practices for IT service management. Education And Experience Full time graduation with minimum 4 years of relevant experience 24x7 rotational shifts (5 days working) The role also demands proficiency in service request and incident management. Handling service requests efficiently and managing incidents promptly ensures that our users receive timely and effective support. Access management is another key responsibility, ensuring that users have appropriate access to the necessary systems and data. Lastly, problem management skills are essential. Identifying the root cause of issues and implementing permanent solutions helps in reducing the recurrence of problems and improving overall service quality. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Job Description As a Quality Assurance Specialist , you will be a critical part of our organization’s commitment to delivering top-notch products and services. Your meticulous attention to detail and analytical mindset will ensure that our offerings meet the highest quality standards. Here’s a comprehensive breakdown of your responsibilities: Responsibilities Developing and Implementing Quality Assurance Strategies : Collaborate with cross-functional teams to create robust quality assurance policies and procedures. Establish guidelines for product development, testing, and release processes. Product Inspection And Testing Perform rigorous quality tests, including functional, performance, and reliability assessments. Identify defects, deviations, and areas for improvement. Root Cause Analysis And Corrective Actions Investigate quality issues and determine their root causes. Propose corrective and preventive actions to enhance product quality. Collaborate with production and engineering teams to implement necessary changes. Process Audits And Compliance Conduct regular process audits to ensure adherence to quality standards. Monitor compliance with industry regulations, safety protocols, and best practices. Maintain accurate documentation of audit findings. Supplier Quality Management Evaluate and qualify Vendors based on quality criteria. Collaborate with vendors to improve their processes and product quality. Monitor Vendor performance and address any quality-related issues. Continuous Improvement Initiatives Drive continuous improvement efforts across the organization. Implement quality control tools such as Six Sigma, Lean, or Total Quality Management. Foster a culture of quality consciousness among team members. Training And Skill Development Develop training programs for employees involved in quality assurance. Keep the team updated on industry trends, emerging technologies, and best practices. Data Analysis And Reporting Collect and analyze quality data using statistical methods. Generate comprehensive reports on quality metrics, defect rates, and trends. Present findings to management and recommend actionable insights. Requirements And Skills Experience and Qualifications: Bachelor’s degree in a relevant field (e.g., Quality Management, Engineering, or related discipline). Proven work experience in quality assurance or a related role. Certifications such as Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) are advantageous. Technical Competencies: Proficiency in quality management systems (ISO 9001, ISO 13485, etc.). Familiarity with quality tools (FMEA, Control Charts, Pareto Analysis, etc.). Knowledge of statistical analysis software (e.g., Minitab, JMP). Soft Skills: Excellent communication skills (both written and verbal). Strong problem-solving abilities. Attention to detail and a commitment to precision. Ability to work collaboratively in a team environment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Show more Show less
Posted 2 weeks ago
5.0 - 7.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
SAM Analyst(SAM, Servicenow, Software Licensing, Servicenow sam pro) Play a crucial role in managing and tracking the organization's physical & Software IT assets throughout their lifecycle, from acquisition to disposal. Responsibilities also include Procurement (overseeing license , Physical Devices, End points, Mobiles phones, Data plans), renewals, and negotiations to optimize IT assets and ensure compliance. Essential skills include proficiency with inventory management systems, a thorough understanding of hardware technologies, Maintain the contract database, effective organizational and planning capabilities, and strong communication skills for coordinating between vendors, IT teams, and other departments. Typically, these roles require a bachelor’s degree in IT, Business Administration, or a related field, along with 5-7 years of experience in asset management or a similar area. ITAM Resources must also excel in analytical thinking, problem-solving, and possess the ability to work both independently and as part of a team. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Company Overview Reliance Retail is India's largest and fastest-growing retailer, recognized for its diversified omni-channel presence and innovative store concepts. With a commitment to exceptional value, superior quality, and unmatched customer experiences, our extensive network and strategic investments continually enhance our service offerings. Through our comprehensive retail and digital platforms, we maintain a loyal customer base while bolstering employment and economic opportunities across India. Job Overview We are seeking a fresh-minded Telecaller to join our dynamic team in Hamleys - Phoenix Market City Bangalore. & Hamleys - Vega City Mall This is a full-time position, perfectly suited for those looking to start their career in the retail industry. As a Telecaller at Reliance Retail, you will have the opportunity to engage with a diverse customer base, offering them superior service and value, while operating within a supportive and technology-driven environment. Qualifications And Skills Excellent communication skills (Mandatory skill) essential for effectively interacting with customers and understanding their needs. Outstanding customer service skills (Mandatory skill), pivotal in ensuring client satisfaction and building long-term relationships. Active listening skills (Mandatory skill) necessary for accurately addressing customer queries and concerns. Proficiency in making outbound calls to potential customers, an essential aspect of this role for lead generation. Experience in lead generation techniques to identify and foster prospective customer relationships. Strong telemarketing skills to promote our products and services to a vast audience. Ability to upsell by identifying customer needs and suggesting suitable products, enhancing their shopping experience. Efficient time management skills to handle multiple calls and meet daily targets. Roles And Responsibilities Engage with potential customers via telephone calls to introduce Hamleys products and services. Identify customer needs and preferences, and provide solutions to fulfill their requirements. Maintain an updated database of customer interactions and provide updates to team leads regularly. Follow-up with prospects and ensure consistent communication to convert leads into sales. Resolve customer complaints by investigating issues and finding the best solutions promptly. Coordinate with relevant departments to ensure a comprehensive and satisfactory customer experience. Achieve daily and monthly targets set for outbound calls and lead conversions. Provide feedback to management regarding customer insights, potential products, and process improvements. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Job Summary The Sr. Business Analyst will play a crucial role in bridging the gap between business needs and technical solutions focusing on SFDC development and customization. With a hybrid work model and no travel requirements the candidate will leverage their expertise to enhance business processes and drive impactful outcomes for the organization. Responsibilities Collaborate with stakeholders to gather and analyze business requirements ensuring alignment with organizational goals. Develop and customize SFDC solutions to meet business needs enhancing system functionality and user experience. Provide expert guidance on SFDC best practices ensuring optimal use of the platform. Conduct thorough testing of SFDC customizations to ensure quality and reliability of solutions. Oversee the implementation of SFDC enhancements ensuring seamless integration with existing systems. Monitor and evaluate SFDC system performance identifying areas for improvement and optimization. Create detailed documentation of SFDC processes and customizations for future reference and training purposes. Train and support end-users in the effective use of SFDC fostering a culture of continuous improvement. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business objectives. Analyze data and generate insights to support decision-making and strategic planning. Ensure compliance with industry standards and regulations in all SFDC-related activities. Drive innovation by exploring new SFDC features and functionalities that can benefit the organization. Contribute to the companys purpose by enhancing business processes and delivering impactful solutions. Qualifications Possess a strong background in SFDC development and customization with a proven track record of successful implementations. Demonstrate excellent analytical and problem-solving skills with the ability to translate business needs into technical solutions. Exhibit strong communication and interpersonal skills with the ability to collaborate effectively with diverse teams. Have a deep understanding of SFDC best practices and industry standards. Show proficiency in creating detailed documentation and training materials. Be adept at conducting thorough testing and quality assurance of SFDC solutions. Certifications Required Salesforce Certified Platform Developer I Salesforce Certified Administrator Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Role**: React JS Developer Required Technical Skill Set: React JS Developer Desired Experience Range: 03 - 05 yrs Notice Period: Immediate to 30Days only Location of Requirement: Hyderabad/Chennai/Bangalore/Mumbai We are currently planning to do a Virtual Interview on 31 th May 2025 (Saturday) Date - 31 th May 2025 (Saturday) Job Description: Required Technical Skill Set** ReactJS HTML CSS Javascript Redux Understanding of other UI framework such as Next.Js Understanding of Node & any Backend technologies Desired Experience Range** Typically requires 2 years of handson experience in front-end web development, with a focus on ReactJS Required Technical Skill Set** ReactJS HTML CSS Javascript Redux Understanding of other UI framework such as Next.Js Understanding of Node & any Backend technologies Desired Experience Range** Typically requires 2 years of handson experience in front-end web development, with a focus on ReactJS SN Responsibility of / Expectations from the Role 1 Develop and deploy web applications using ReactJS, HTML, CSS, and JavaScript. 2 Write clean, maintainable, and well-documented code following best practices. 3 Collaborate with designers and other developers to implement user interfaces and features. 4 Triage defects, identify root cause, and work on the fixes 5 Support deployments, provide necessary input for production support team, validate changes are reflecting in production. 6 Refactor existing code to improve performance and maintainability 7. Should have the adaptability/flexibility to work with COTS and Custom based solutions Show more Show less
Posted 2 weeks ago
15.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
About the Company Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Digital Transformation, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. About the Role As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Responsibilities Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Analyze and document business processes to identify areas for improvement. Qualifications 15 years full time education Required Skills Proficiency in SAP Ariba Cloud Integration Gateway (CIG). Strong understanding of business process modeling and analysis. Experience with stakeholder management and communication. Ability to develop and present business cases effectively. Familiarity with project management methodologies. Preferred Skills NA Pay range and compensation package Minimum 5 years of experience is required. Equal Opportunity Statement Accenture is committed to providing equal employment opportunities to all applicants and employees. We celebrate diversity and are dedicated to creating an inclusive environment for all. Kindly drop mail to tharanya.elangovan@accenture.com Show more Show less
Posted 2 weeks ago
10.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Advanced Quality Assurance Engineer Experience Range: 13-18 Yrs only Position Responsibilities: Deltek is seeking an experienced and detail-oriented Manual Quality Assurance Architect to lead and innovate our manual testing practices. This role goes beyond traditional testing stereotypes, requiring the ability to identify defects across all application layers and envision comprehensive test case structures for product features and enhancements. This role involves overseeing the creation of comprehensive test strategies, ensuring high-quality deliverables, and mentoring QA teams. Responsibilities: Develop and implement a QA strategy aligned with product goals. Design and oversee comprehensive test plans for high-complexity applications. Conduct defect analysis to identify root causes, trends, and patterns in software issues. Analyze fleet usage data to identify future investment opportunities. Continuously assess and enhance QA processes, methodologies, and tools to improve efficiency and effectiveness. Establish and promote best practices for manual testing across various applications. Lead by example in manual testing, ensuring adherence to quality standards. Develop and utilize quality metrics to track and communicate the effectiveness of QA processes. Qualifications: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Relevant certifications in software testing, such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester), are advantageous. Experience: 10+ years of experience in quality assurance with a strong focus on manual testing. Proven experience with ERP systems (e.g., Project Accounting, Financial Accounting, Payroll, Inventory, Purchasing, or Time and Expense). Demonstrated ability to design and implement manual testing strategies for complex applications. Experience in process improvement and implementing QA best practices. Familiarity with automation tools or scripting languages is beneficial but not required. Experience with bug tracking and test management tools (e.g., JIRA, TestRail). Technical Qualifications: In-depth knowledge of QA methodologies, tools, and processes. Experience with Agile software development practices. Basic understanding of SQL and ability to write queries for data validation. Familiarity with tools like Postman for API testing. Basic understanding of version control systems like Git. Proficiency in creating complex test plans, test cases, and defect reports. Ability to use creative and analytical approaches to enhance the customer experience. Experience with performance and/or security testing is advantageous. Familiarity with automated tools such as Selenium, QTP or other automation tools. Key Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Exceptional leadership and mentoring skills. Ability to manage multiple priorities and projects in a fast-paced environment. Proactive and self-motivated with a strong commitment to continuous learning and improvement. Demonstrated ability to drive quality improvements and innovation in manual testing practices. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
Remote
Description This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The Candidate Is Expected To Demonstrate Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About The Team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. Basic Qualifications Bachelor's degree Preferred Qualifications Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Uttar Pradesh - F26 Job ID: A2974593 Show more Show less
Posted 2 weeks ago
6.0 - 8.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Job Summary We are seeking a highly skilled APIGEE Developers with 6 to 8 years of experience to join our team. The ideal candidate will have extensive experience in Cloud Infrastructure APIGEE Developer Portal Apigee Google IAM Google Cloud Platform APIGEE API Hub APIGEE Integration APIGEE Edge APIGEE Hybrid and APIGEE X. This hybrid role requires a proactive individual who can work effectively in a day shift without the need for travel. Responsibilities APIGEE Developers -Analyze business requirements and translate them into technical specifications for cloud infrastructure and API management solutions. Collaborate with stakeholders to gather and document detailed business requirements for APIGEE and Google Cloud Platform projects. Provide insights and recommendations on best practices for APIGEE Developer Portal and API Hub implementations. Oversee the integration of APIGEE Edge Hybrid and X into existing systems to ensure seamless functionality. Develop and maintain comprehensive documentation for all APIGEE and Google Cloud Platform configurations and integrations. Conduct regular assessments of cloud infrastructure to identify areas for improvement and optimization. Ensure compliance with Google IAM policies and procedures to maintain secure and efficient access management. Lead the design and implementation of APIGEE Integration solutions to support business objectives. Monitor and analyze system performance metrics to ensure optimal operation of APIGEE and cloud infrastructure. Provide technical support and troubleshooting for APIGEE and Google Cloud Platform-related issues. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Stay updated with the latest trends and advancements in cloud infrastructure and API management technologies. Train and mentor junior team members on APIGEE and Google Cloud Platform best practices. Qualifications Possess a strong understanding of cloud infrastructure and API management principles. Demonstrate expertise in APIGEE Developer Portal APIGEE API Hub and APIGEE Integration. Have hands-on experience with Google IAM and Google Cloud Platform. Show proficiency in APIGEE Edge APIGEE Hybrid and APIGEE X. Exhibit excellent analytical and problem-solving skills. Display strong communication and collaboration abilities. Hold a relevant certification such as Google Cloud Certified Professional Cloud Architect or equivalent. Show more Show less
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Commercial Materials Manager - Reliance Digital, Bangalore Company Overview: Reliance Digital is a leading electronics retail chain in India, known for its extensive range of consumer electronics and exceptional customer service. Job Overview: We are seeking a dedicated and experienced Commercial Materials Manager to oversee the commercial aspects of our retail supply chain at our Bangalore store. This role is crucial for ensuring efficient inventory management, logistics coordination, and compliance with company standards. Key Responsibilities Inventory Management: Maintain optimal inventory levels to meet consumer demand while minimizing costs. Logistics Coordination: Ensure timely and cost-effective delivery of goods by coordinating with logistics teams. Compliance Management: Adhere to organizational standards and regulatory requirements in material handling. Vendor Management: Manage relationships with vendors and stakeholders to support the procurement process. Operational Oversight: Oversee day-to-day commercial operations and ensure effective supply chain management. Workflow Optimization: Implement strategies to improve productivity and operational efficiency. Sales Data Analysis: Analyze sales data to forecast inventory needs and adjust procurement plans accordingly. Cross-functional Collaboration: Work with cross-functional teams to support the introduction of new products and initiatives. Qualifications And Skills Proven expertise in inventory management and logistics coordination. Strong operational oversight and workflow optimization skills. Experience in retail sales and enhancing customer satisfaction. Ability to manage compliance within the supply chain. Excellent communication and relationship management skills. Proficiency in using inventory management software and tools. Education And Experience Bachelor's degree in Business Administration, Supply Chain Management, or a related field. 3-5 years of experience in a similar role, preferably in the retail industry. Location: Bangalore, Karnataka Salary: Competitive, based on experience and qualifications. Show more Show less
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Job Summary We are seeking a Process Specialist with 5 to 8 years of experience in Facets - Claims and Claims Adjudication. The ideal candidate will have expertise in Dental Claims and Commercial Claims. This role requires working from the office during day shifts. The candidate must be a native English speaker with strong reading writing and speaking skills. Responsibilities Oversee the claims adjudication process to ensure accuracy and compliance with company policies and regulations. Provide expertise in Facets Claims to streamline and optimize claims processing workflows. Analyze and resolve complex claims issues related to Dental Claims and Commercial Claims. Collaborate with cross-functional teams to improve claims processing efficiency and effectiveness. Develop and implement best practices for claims adjudication to enhance overall process quality. Monitor and report on key performance indicators to track the effectiveness of claims processing. Conduct regular audits of claims to identify and address any discrepancies or errors. Train and mentor junior team members on claims adjudication processes and best practices. Ensure all claims are processed within the established turnaround times and service level agreements. Participate in continuous improvement initiatives to enhance the claims processing function. Maintain up-to-date knowledge of industry trends and regulatory changes impacting claims adjudication. Provide exceptional customer service by addressing and resolving claims-related inquiries and issues. Contribute to the development of policies and procedures to support the claims adjudication process. Qualifications Possess strong technical skills in Facets Claims and Claims Adjudication. Have in-depth knowledge and experience in Dental Claims and Commercial Claims. Demonstrate excellent analytical and problem-solving abilities. Exhibit strong communication skills both written and verbal in English. Show proficiency in training and mentoring team members. Display a commitment to continuous improvement and process optimization. Maintain a high level of attention to detail and accuracy in all tasks. Have the ability to work effectively in a fast-paced dynamic environment. Demonstrate strong organizational and time management skills. Possess a customer-focused mindset with a dedication to providing exceptional service. Show proficiency in using relevant software and tools for claims processing. Exhibit a strong understanding of industry regulations and compliance requirements. Demonstrate the ability to work collaboratively with cross-functional teams. Certifications Required Certified Professional Coder (CPC) or equivalent certification in claims processing. Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992028 Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992041 Show more Show less
Posted 2 weeks ago
8.0 - 10.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
The Senior Sales Manager is responsible for achieving Sales Targets – from a revenue and profitability point of view. Ensure our brand is visible and our solutions are easily obtainable from channels that serve end users across all our business verticals. The individual will also be responsible for leading the go-to-market team who are instrumental in bringing new products to market and creating demand for our solutions across markets and the region. Preferred location: Delhi, Mumbai, Bengaluru & Hyderabad Responsibilities Manage the South Asia Global Marketing and Sales team and provide leadership to the team in respect to their respective roles and how they contribute to the overall Sales and Profitability targets of the Sales Org Achieve monthly, quarterly and yearly sales targets by developing current and new customers in all our business verticals Monitor distribution organizations performance using measurement indicators such as: actual sales performance versus quota, internal and external staff, and responsiveness to inquiries made by channels and end users Proactively identify new opportunities across channels, customers, applications and products for specific verticals or across all verticals. Continuously analyze the channel structure in the respective countries to ensure our brand and solutions are easily available to end users across all our vertical business segments Identify and execute sales and marketing strategies to address the growth potential Leverage professional market knowledge and market share data to establish growth potential in each business vertical Participates in strategic planning, including sales meetings, marketing plans, training events, coop programs, budgeting and product planning Building strong and collaborative relationships with other internal stakeholders. Plans and monitors expense budgets according to fiscal year objectives. Monitors competitive activities, introduction of new competitive products, or changes in sales patterns or policies of competitors Performs other duties as required Qualifications Master’s degree in business or equivalent work experience Location Preference : Delhi, Bengaluru & Mumbai Requires a minimum of 8-10 years of related experience including at least 1 year people management experience with a Bachelor’s degree; or 8 years and a Master’s degree; or equivalent experience. Excellent spoken and written language skills – English is a must, Hindi is highly desired and other regional languages are a plus Strong communication and negotiation skills Strong social and interpersonal skills Motivated, pro-active, results-oriented and work with minimal supervision Team player Good knowledge of and affinity for audio products, technology and audio applications Familiarity with Salesforce Who We Are Shure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all. Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia. THE MIX MATTERS Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply! Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992036 Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992040 Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992027 Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992033 Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992037 Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992030 Show more Show less
Posted 2 weeks ago
2.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Description This is a contractual role for 12 months At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Essential Responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned Basic Qualifications Bachelor's degree in business, HR, or a related field, or High school or equivalent 2+ Years of experience in customer service or Human Resource management or Case management or Leave & Disability management role Intermediate proficiency in MS Word, Excel and Outlook Preferred Qualifications Basic US legislation Leave of Absence, Disability and/or Accommodations knowledge, specifically ADA/ADAAA and FMLA Ability to apply critical thinking and identify issues for problem solving Ability to build strong relationships and influence others while working in a cross functional environment Strong time management and ownership of deliverables Strong & demonstrated communication skills - verbal as well as written Prior Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan. Experience providing guidance to employees or managers on leave of absence, disability plan, accommodation, human resources, benefits, or employee matters Experience working multiple projects or cases independently in environment with changing priorities Experience working with confidential information Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A2992038 Show more Show less
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
Job Summary We are seeking a Sr. Quality Engineer with 5 to 8 years of experience to join our team. The ideal candidate will have strong technical skills in Java and Selenium and experience in Program Management is a plus. This hybrid role requires working primarily during the day shift with no travel required. The Sr. Quality Engineer will play a crucial role in ensuring the quality and reliability of our software products. Responsibilities Lead the development and execution of comprehensive test plans and test cases to ensure software quality and reliability. Oversee the automation of test scripts using Selenium to streamline the testing process. Provide expertise in Java to develop and maintain automated test frameworks. Collaborate with cross-functional teams to identify and resolve software defects. Ensure adherence to quality standards and best practices throughout the software development lifecycle. Conduct thorough regression testing to validate software functionality after changes or updates. Analyze test results and provide detailed reports to stakeholders highlighting any issues or areas for improvement. Mentor and guide junior quality engineers to enhance their skills and knowledge. Participate in code reviews to ensure testability and adherence to quality standards. Work closely with developers to understand software requirements and design effective test strategies. Utilize program management skills to coordinate testing activities and ensure timely delivery of high-quality software. Continuously improve testing processes and methodologies to enhance efficiency and effectiveness. Stay updated with the latest industry trends and advancements in testing tools and technologies. Qualifications Possess strong technical skills in Java and Selenium. Have a minimum of 5 years of experience in quality engineering. Demonstrate expertise in developing and maintaining automated test frameworks. Exhibit excellent problem-solving and analytical skills. Show proficiency in conducting thorough regression testing. Have experience in program management (nice to have). Display strong communication and collaboration skills. Be detail-oriented and committed to delivering high-quality software. Stay updated with industry trends and advancements in testing tools and technologies. Have a proactive approach to identifying and resolving software defects. Be capable of mentoring and guiding junior quality engineers. Demonstrate the ability to work effectively in a hybrid work model. Show a commitment to continuous improvement in testing processes and methodologies. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
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